April Callis-Birchmeier

Leading Organizations through the "Valley of Despair" to Experience the Benefits of Change

Nancy's Note:

“April has a wealth of knowledge and methods to improve and grow your business and the moral of your people. As she is highly skilled and well-versed in many areas, attendees learn a lot from her. April is also an uplifting presenter which makes her sessions all the more enjoyable.”

April Callis-Birchmeier

Leading Organizations through the "Valley of Despair" to Experience the Benefits of Change

Nancy’s Note
“April has a wealth of knowledge and methods to improve and grow your business and the moral of your people. As she is highly skilled and well-versed in many areas, attendees learn a lot from her. April is also an uplifting presenter which makes her sessions all the more enjoyable.”

April Callis-Birchmeier

Leading Organizations through the "Valley of Despair" to Experience the Benefits of Change

Nancy’s Note
“April has a wealth of knowledge and methods to improve and grow your business and the moral of your people. As she is highly skilled and well-versed in many areas, attendees learn a lot from her. April is also an uplifting presenter which makes her sessions all the more enjoyable.”

Expertise

Change, Leadership, Transformation, Positive Workplace, Strategy, Project Management, Change Management

Travels From

Lansing or Detroit, Michigan

Speaking Style

Passionate, Insightful, Positive

About April...

Internationally known Organizational Change Management expert who has implemented change for the government sector, higher education and corporate clients.

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Presentation Topics

READY, Set, Change! provides a framework for anyone who wants a streamlined and effective approach to change. Using interactive original case studies, discussions and activities participants will learn to apply the framework to real world change initiatives. Discover a simpler and faster approach to help individuals and organizations adopt change to ensure business objectives are met.

Objectives: 

  • Develop relevant and relatable story of change to increase change adoption.
  • Discover tools to engage change sponsors and leaders
  • Identify and assess stakeholders to develop targeted support for successful change.
  • Implement the five-point framework to increase change adoption and initiative success.

Professionals who learn to lead successful change will impact organizations far into the future. Knowing how to lead through uncertainty, how to share the vision and story of the future state and move and address resistance are the skills practice professionals need to know to navigate the new normal.

  • Navigating the new normal means we must adapt rapidly to change.
  • Creating and sustaining the vision and looking for benefits is essential.
  • Sharing the relevant and relatable story of change is a new management skill.
  • Learn to leverage the energy of resistance to create focus and improve change initiatives.

Learn to recognize and redirect the 7 Habits of Negativity with strategies and tactics to stop gossip, increase camaraderie and develop positive workplace practices. Learn techniques for getting along with others and enjoy a positive and engaged work team.

Outcomes:

 

  • Discover actionable strategies to help re-route negative behaviors.
  • Learn how to eliminate negative contagion and improve culture.
  • Use a seven-step approach to share and sustain a positive vision and increase job satisfaction.

Connect deeply with anyone impacted by change through consistent, collaborative communication. Discover the power of empathy and a framework to reach clients or coworkers struggling with emotional response. Provide clear visibility and encourage engagement to assist stakeholders with change.

  • Engage stakeholders with consistent, and clear communication.
  • Utilize the empathy map to assist stakeholders as they navigate change.
  • Recognize the “mountain of anger” and become an anger Sherpa

Increase your Leadership Presence

Leadership is not a title, it’s behavior and action. Develop the leader within by developing capability and strength while overcoming common obstacles.

Objectives:

 

  • Determine your current leadership role and goal
  • Identify skills and abilities needed to develop leadership presence
  • Recognize obstacles and develop proactive strategies
  • Develop presence and create a feedback loop to continue growth

Customizing Customer Experience

Reading and adapting communication to connect with customers. Customers crave custom experiences and individualization. Learn to read customer communication styles to recognize best response, reduce resistance and ensure clear communication.

Objectives:

 

  • Recognize resistance and resistance response
  • Discover diverse customer communication styles
  • Utilize a two-question tool to better recognize and adapt your style
  • Develop strategies to improve customer experience and outcome

Books