Beverly Beuermann-King

Work Smart. Live Smart. Healthy Minds + Healthy Teams = Healthy Workplaces

Nancy’s Note
“When it comes to creating an environment in the workplace so people thrive mentally, Beverly delivers valuable wisdom and practical tools in a highly captivating manner. She’s one of the very best in her field.”

Beverly Beuermann-King

Work Smart. Live Smart. Healthy Minds + Healthy Teams = Healthy Workplaces

Nancy’s Note
“When it comes to creating an environment in the workplace so people thrive mentally, Beverly delivers valuable wisdom and practical tools in a highly captivating manner. She’s one of the very best in her field.”

Expertise

Mental Health, Wellness, Resilience, Stress, Leadership, Happiness, Communication, Difficult People

Travels From

Toronto, ON Canada

Speaking Style

Actionable, Compelling, Inspiring.

About Beverly...

For 20 years, Beverly has used her S-O-S Principle™ with teams who want to control their reactions to stress, build resiliency against life’s challenges and live fulfilling lives. 

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Presentation Topics

Research shows that many of your employees would feel uncomfortable speaking up if they were experiencing a mental health issue.  Silence about mental illness is costly and those who need help often suffer alone in silence. How do you approach a mental health conversation in a non-judgmental and supportive way? Discover how to be supportive when you suspect that someone is struggling, so that you can promote a productive, engaged, and psychologically healthy workplace. Learn strategies using the A-L-E-C model for addressing the issue of mental health in a caring, compassionate, and confident way.

Change and uncertainty are impacting our mental health and our ability to cope. Research shows that one in five will experience a mental illness at some point in their lives. That means that every person is likely to have a family member, friend or co-worker that will struggle with a mental illness.

Failing to address these mental health concerns within your team will result in burnout, increased absenteeism, disengagement, and lost productivity. People who know how and feel comfortable in holding a supportive mental health conversation will have teams that can thrive during this uncertainty.

Many employees would feel uncomfortable speaking up if they were experiencing a mental health issue. Over half of respondents feared that making such a disclosure would jeopardize their chances for promotion and future success in their organizations. This fear and stigma can have disastrous consequences and negatively impact your bottom line. Many feel that they are lacking in meaningful tools to offer any assistance.  The key to breaking down barriers and eliminating the stigma around mental health is in our ability to have supportive, honest, caring conversations. By focusing on how to hold supportive mental health conversations, you will be able to protect your team’s mental health now and in the future.

Discover how be supportive when you suspect that someone is struggling and become comfortable with having a conversation in a non-judgmental and supportive way, so that you can promote a productive, engaged, and psychologically healthy workplace. Learn strategies using the A-L-E-C model for addressing the issue of mental health in a supportive, open, and confident way.

Key Messages:

  • People who feel comfortable addressing mental health issues will have colleagues that thrive through challenge and those organizations that ignore those mental health needs will struggle to be productive, service their customers, and be competitive.
  • There is a mental health continuum that we all move along, and it is dynamic as we experience stress, challenge, and crisis.
  • Resiliency is boosted by garnering support from those around you.
  • Effective and supportive mental health conversations create a psychologically safe and healthy workplace where employees can thrive.
  • Recognition of the common indicators of a mental health challenge within their team is key to reducing stigma and creating a psychologically healthy workplace
  • We can develop and confidently practice strategies for supporting those experiencing a mental health challenge
  • Utilizing the A-L-E-C model for effective and supportive mental health conversations is a comprehensive strategy that ensures that those experiencing a mental health challenge know that it is okay to open and to ask for help when needed

Participants will:

  • Recognize the signs and symptoms that are signaling that your team is not coping as well as they could be
  • Distinguish the signs and symptoms of major mental illnesses so that there is a general recognition of the early warning signs of a mental health challenge
  • Develop an understanding and strategies for supporting those experiencing a mental health challenge to effectively encourage members to seek appropriate help if needed
  • Combat the effects of the stigma associated with having a mental illness to build understanding and acceptance in your workplace
  • Utilize the A-L-E-C model for effective and supportive mental health conversations to create a psychologically healthy workplace

Burnout and role overload are pervasive during times of change and crisis. Research shows that failing to meet the essential needs of your team will result in burnout, mental health challenges, increased absenteeism, disengagement, and lost productivity. Leaders who understand their team’s essential needs will have teams that can thrive during change and uncertainty. Discover how to effectively support your team. Learn to choose the most effective strategies that will help unlock your team’s potential, so that they can stay engaged, avoid burnout, and build their resilience.

Many of our teams were having difficulty coping with stress and were facing burnout and mental health challenges long before COVID-19 came along. Throughout COVID-19 we saw that stress was heightened even further, and our teams and colleagues continued to be at risk. Research shows that failing to meet the essential needs of your team will result in burnout, mental health challenges, increased absenteeism, disengagement, and lost productivity. Leaders who understand their team’s essential needs will have teams that can thrive during an uncertain future.

Successful leaders know that healthy employees are a competitive edge, and they know that small shifts can have a major impact. By focusing on these 10 Essential Needs, you will be able to choose the most effective strategies to help your team move forward through crisis, minimize their negative stress symptoms and reactions, and protect their mental health now and in the future. Learn to choose the most effective strategies that will help unlock your team’s potential, stay engaged, and build resilience.

Key messages:

  • Leaders who understand their team’s essential needs will have teams that thrive through this challenge and those organizations that ignore those needs will struggle to be productive, service their customers, and be competitive.
  • Support is critical in combating mental health challenges.
  • Resilient people sustain successful performance and positive well-being in the face of adverse conditions.
  • Resiliency is created and sustained through adaptability, a sense of purpose and vision, insight, and problem-solving, and garnering support.
  • In the workplace, leaders can not only model resilient behaviour and attitudes, which is critical, but they can also employ strategies to meet the essential needs of their employees to encourage engagement, productivity, and resilience.

Participants will:

  • Recognize the signs and symptoms that are signaling that your team is not coping with the uncertainty and disruption
  • Distinguish the 10 Essential Team Needs that must be addressed in supporting your team as they move through this uncertainty
  • Avoid the pitfalls of managing a team during and after crisis
  • Discover the 3 C’s that are vital to effective leadership

Everyday Lesson to De-Stress, Decompress and Engage More in Life

Building resiliency allows us to bounce back after stressful situations, minimize the negative impact of that stress on our health, and feel more in control of our life. How do you stay healthy, de-stress, decompress, regain focus, and bounce in the face of challenge and uncertainty?

Resiliency can be learned. Wisdom and research shows that small shifts can have a major impact. Learn practical approaches and solutions and integrate these everyday resiliency strategies into your new reality. Discover how to effectively respond to challenges, cope through change, and recharge your energy, so that you can focus on living your full and flourishing life.

Success and longevity in our high-pressure-world hinges not just on our knowledge, but also on our ability to recover and remain energized during challenging situations and organizational changes. Research shows that burnout and role overload are pervasive and that our mental health is at risk. Resilient people know that the key to keeping healthy and productive is to understand what engages and renews them.

The way in which we work and the environment that we work in, can cause exhaustion and burnout. Without the right resiliency tools, stress can build to a level that seems too difficult to handle and can leave you feeling depleted. These reactions can leave us exposed to a variety of illnesses and injuries or can take us away from our life goals.

Resiliency can be learned. Small shifts can have a major impact. With three simple questions, this interactive webinar helps you to choose the most effective strategies based on the S-O-S Principle™ that will allow you to bounce back after a stressful situation, minimize your negative stress symptoms and reactions, and engage fully in your life.

Focus will be on identifying positive opportunities, utilizing practical approaches and solutions, and integrating these resiliency strategies into your new reality. Discover how to effectively respond to challenges, cope through change, and garner more support, so that you can finally focus on living your best life.

Key Messages:

  • People who focus on positive mental health strategies will thrive through challenge and those who fail to build resiliency will struggle to be productive, service their customers, and be competitive.
  • There is a mental health continuum that we all move along, and it is dynamic as we experience stress, challenge, and crisis.
  • Success and longevity hinges not just on your knowledge and skills, but also on your ability to recover and remain energized during challenging situations
  • Resilient people sustain successful performance and positive well-being in the face of adverse conditions.
  • Resiliency is created and sustained through adaptability, a sense of purpose and vision, insight, and problem-solving, and garnering support
  • If the current reality is not ideal, move forward in creating your plan of action.

Participants Will:

  • Recognize the signs of positive mental health and effective coping strategies
  • Proactively identify the various changes and challenges that are zapping energy and negatively impacting life and putting you at risk for burnout and other mental health issues.
  • Recognize the early warning signs and symptoms that are signaling that you are at risk for health issues and burnout
  • Understand the different types of resiliency strategies that can be performed throughout your day that can release the physical effects of stress, protect your mental health, and enable you to relax more and feel better
  • Ask three simple questions in developing a meaningful and relevant Personal Resiliency Plan based on the S-O-S Principle to reduce stress and stress overload and increase resiliency to deal with future changes and challenges.
  • Generate actionable ideas to overcome challenges, restore energy, and gain more happiness, satisfaction, and joy.
  • Proactively implement the right plan for you before it impacts your health
  • Prevent the harmful effects stress has on your body and mind
  • Increase and restore your energy to gain more happiness, satisfaction, and joy

Effectively Handle Toxic People for Better Productivity and Less Stress

Stress, uncertainty, and crisis impact how we communicate and how we interact with our colleagues and customers. Patience is waning. Expectations are higher. And negativity is on the rise. How do you ensure that this negativity is not toxic and contagious within your team?

Research shows that there is a direct relationship between an increase in stress and negativity and the resulting difficult behaviours in our organizations. How you and your team effectively deal with negative and difficult people can mean the difference between having a toxic, drama-filled workplace, and an engaged, collaborative, and productive organization.

Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behaviour.

Success depends not just on the technical skills within your team, but also on their ability to deal respectfully and collaboratively with their colleagues and customers and remain energized at the same time.

We all have people who push our buttons and create drama in our lives. Within our team, these interactions can drain our energy, take us off track, and infect the other areas of our life. By focusing on effective ways to work with negative and difficult people, you will be able to increase productivity, collaboration, customer service, and overall engagement.

Negativity Costs.

Many of us have learned to avoid, rather than deal with the bullies, know-it-alls, and other difficult people on our team, because it is easier than confronting the source of the problem. But overlooking the problem is the worst thing we can do.

Under stress and surrounded by uncertainty, some people are simply more difficult to deal with. What we can change is our reaction. Reducing the drama within our team depends on being able to understand and respond appropriately to their behaviours.

Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behaviour.

End frustration. Act rather than re-act, and ensure a respectful, effective, and collaborate team.

Key messages:

  • Negative attitudes decrease the ability to problem-solve, effectively communicate, and collaborate, and increases the risk of mental health issues, absenteeism, and difficult behaviours such as back-stabbing, finger-pointing, and gossiping.
  • Not dealing with negativity and difficult behaviours rob us of time and energy.
  • Negative attitudes and difficult behaviours are contagious and can create a toxic workplace culture.
  • People who can appropriately manage any negativity and difficult behaviours will create teams that can effectively collaborate and thrive through this challenge, and those organizations that try to simply ignore those people and attitudes will struggle to be productive, service their customers, and be competitive.

Participants will:

  • Develop an understanding for those exhibiting typical difficult behaviours to effectively meet their needs and move the interactions forward.
  • Identify and control the impact of difficult people so that you can keep the situation from escalating further.
  • Increase insight and differentiate the 4 types of attitudes and understand how they develop to keep your cool in a variety of situations.
  • Utilize various verbal and non-verbal communication techniques and situational strategies that you can use to de-escalate and effectively handle upset people.
  • Learn how to gain control and handle these situations by identifying the payoff.
  • Uncover the secret to moving difficult conversations forward.
  • Know how to act, not react, in solving situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team.

During chaos, crisis, and change our communications skills can be tested and if not focused on, can lead to negativity, distrust, misunderstandings, conflict, and increased stress. We all have our own unique biases. As leaders, we have an even bigger responsibility to manage bias in our communication. Leaders who focus on effective communication are far more likely to have an engaged team. How do you ensure that you are delivering your key messages in a way that can be heard and understood by your team? Discover the impact bias might have on communication in your workplace. Learn how to choose the most effective strategies that will help your team stay engaged, balance the uncertainty, and build greater resilience.

Interpersonal communication skills are essential workplace skills. Communication—how, what, and when—can be a significant hurdle to convey during stressful times, and even more critical during chaos, crisis, and uncertainty. During chaos, crisis, and turmoil our communications skills can be tested and if not focused on, can lead to negativity, distrust, misunderstandings, conflict, and increased stress.

Research is showing that many leaders admit they were underprepared for the level, the needed consistency, and the new mediums required for communicating during crisis.  The resulting lack of communication caused fear with employees, decreased productivity, and reduced engagement. Going forward, leaders who continue to focus on effective communication are far more likely to have an engaged team.

Successful people know that strong, effective interpersonal communication skills can create a sense of stability and predictability, lower stress, and anxiety, and build trust and creativity. The key is to recognize what effective communication looks like, and how to deliver and connect during times of crisis and uncertainty.

By focusing on the necessary interpersonal communication skills that are needed during these times of uncertainty and change you will be able to develop a productive, collaborative, and respectful work environment.

Discover how to effectively communicate with your team as they respond to challenges, and cope through change. Create a communication strategy that ensures employees are clear about what is expected of them, and they receive regular, honest, and transparent updates. Learn to choose the most effective strategies that will help your team stay engaged, balance the uncertainty, and build resilience.

Key Messages:

  • People who know how to effectively communicate during uncertain times will have teams that thrive through challenge, and those who fail to address communication needs will struggle to be productive, service their customers, and be competitive.
  • Everyone has a communication bias.
  • Every word has a different meaning to different people, and these are coloured by people’s values and background.
  • It is difficult to get total clarity.
  • You can mitigate stress and the unknown with genuine, authentic, consistent, and more frequent communication.
  • The best leaders understand that their team and customers can handle bad news. What they cannot handle is no news.
  • Communication with employees needs to be increased during times of crisis, especially with a remote workforce.
  • Even the most self-motivated employee needs more frequent communication, encouragement, and feedback in high-stress environments.
  • Communication with employees is a two-way street. Employees need both (1) feedback on their performance and (2) the opportunity to share their concerns as well as their ideas for increasing productivity and service.

Participants will:

  • Focus on the various barriers to effective interpersonal communication during crisis including:
    • Physical barriers, such as not being unable to see or hear the speaker properly, or language difficulties
    • Emotional barriers, such as not wanting to hear what is being said or engage in that discussion, and how various emotions can get in the way of communicating, including anger and aggression, or stress
    • Expectations and prejudices that affect what people see and hear
    • Difficult Conversations, such as when you must have an unpleasant conversation with a team member
  • Analyze what communication styles and persuasion strategies are your preferred techniques and evaluate what other strategies might be helpful in adding to your repertoire.
  • Understand how issues in communication can be based on differences in values, beliefs, and expectations.
  • Learn how problem-solving techniques can be employed to resolve conflicts and disagreements.
  • Develop an understanding for those exhibiting negative communications and behaviours during change and chaos to effectively meet their needs and move the interactions forward.

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